**Legacy** How to enable call processing in 3NG VOIP Platform
Posted by , Last modified by Taylor Lobo on 21 August 2019 02:00 PM

To enable call processing for an account, please follow these steps.

1. Click on Subcustomers from your home screen.

Rep Menu

2. Click on the accounts icon on the subcustomer you would like to configure.

Subcustomer Management


3. Click Show Accounts and click on the account you would like to configure.


4. Click on the Service Features tab then click Incoming calls.  Here you will find a check box for the Call Processing feature.  Check this box and Save.

Service Features

5. After you save you will see a new tab labled Call Processing.

Call Processing

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