Knowledgebase
19Important & Helpful Info 2Sales & Quoting Tools 8Add Customers & Services 9Customer Billing 12Phone Numbers 106Hosted PBX 15SIP Trunking 15Microsoft Teams Direct Routing 6IP Fax 2Audio Conferencing 15Platform Settings 7Platform Reports 10DLC - SMS Registration Requirements 25Router & Network Help 4VoIP Troubleshooting Tools 7Release Notes
Knowledgebase : Hosted PBX > Phone Number Routing
How to enable Day Mode routing
The DAY MODE feature allows a User on the PBX to toggle day/night call routing, for one or multiple phone numbers, by dialing a star code. Some things to know. * Dialing *329 (*day) will toggle the feature on or off. * The feature requires creating...
Route Phone Numbers Based on Time of Day
This article will help you create a Time of Day based inbound route. For example: A call flow where calls during business hours route to the main Auto Attendant and during off hours (any other time) go straight to voicemail or some other destination. BE...
Route Phone Numbers with a Basic or Static Route
This article will help you create a basic or static inbound route. For example: Routing a phone number to a Receptionist User who will answer all calls and maybe forward the line at the end of the day or to the same Auto Attendant no matter the time of d...