Knowledgebase : VoIP Troubleshooting Tools
Overview Listed below are the common methods for disabling SIP ALG for common devices used. If your device is not listed we recommend you contact the manufacturer or consult the manual to see if your device supports disabling SIP ALG and the instruction...
HOW INBOUND CALLING WORKS The following is a detailed, technical article that explains the inbound calling process. This is an invaluable aid to a technician in troubleshooting inbound calling issues and working with RingLogix Customer Support. 1. When...
Link: RingLogix Internet Speed Test [http://ringlogix.speedtestcustom.com/]. When setting up QoS on any router, it is equally important to setup traffic shapping. If not, all outgoing packets, whether prioritized or not, may congest your WAN uplink and ...
A SIP ALG can and usually does exist on Routers, Modems or in rare cases a managed switch. You must disable this feature for any VoIP service to operate as expected.   CLIENT BASED TESTING This link [https://download.ringlogix.com/sip-alg-detector...