Route Phone Numbers with a Basic or Static Route
This article will help you create a basic or static inbound route.
For example: Routing a phone number to a Receptionist User who will answer all calls and maybe forward the line at the end of the day or to the same Auto Attendant no matter the time of day.
Instructions
1. First ensure you've routed a new or ported phone number in the main Customer Manager to your PBX . This will add the phone number to the inventory of the PBX.
2. Go to the PBX Manager section and click the PBX Dashboard button.
3. In the PBX Dashboard go to the Phone Numbers page and click the number you want to manage.
For example: Routing a phone number to a Receptionist User who will answer all calls and maybe forward the line at the end of the day or to the same Auto Attendant no matter the time of day.
Instructions
1. First ensure you've routed a new or ported phone number in the main Customer Manager to your PBX . This will add the phone number to the inventory of the PBX.
2. Go to the PBX Manager section and click the PBX Dashboard button.
3. In the PBX Dashboard go to the Phone Numbers page and click the number you want to manage.
- Select your Treatment. For example: User or Auto Attendant.
- Enter the Destination extension.
- Click Save.
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