The Extension User PBX Guide is a complete user manual for the RingLogix private label hosted PBX solution. It describes all the Extenion level functions like voicemail, call records, answering rules and more. It is designed for the following scopes. ...
SMS Short Message Service (SMS) adds to send/receive to SMS enabled numbers via the PBX portal. *Note: SMS must first be enabled through features in the Numbers tab. Using SMS/Chat 1. SMS and Chat will appear like Chat BETA today, with a tag for SMS ...
This article explains how clients are now able to view agents in a queue as users, instead of by their devices. In the past, only devices could be added to queues, which can lead to cluttering up the UI with multiples of the same user. If a user is ...
The portal will now allow customization of a Site for each user and queue. Also allowing filtering and reporting on sites as well as previously supported departments. Site name can include spaces, but no special characters. How to Add Sites Login to ...
The RingLogix White Label Hosted PBX Platform offers multiple User types which grant different levels of access to the management portal. In some cases they may control what features or settings a User will have access to. These access levels are ...