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May
15
We're Almost Finished...
Posted by Albert Diaz on 15 May 2018 05:40 PM

We're excited to announce that our new RingLogix User Experience is almost ready to share with the world. As we complete the last stages we're working hard to make sure that all the documentation you'll need is ready and organized before then.

Very soon you'll notice a new "Legacy" category within the knowledge base. Most existing Categories and Articles will be moved there. New Categories and Articles will be intuitively laid out and provide helpful information for actions like creating and editing customers; purchasing, porting and managing DIDs; as well as activating common services like SIP Trunks and our new Hosted PBX and Call Center solution.

Should you experience any dificulties finding any information please don't hesitate on contacting our support team.


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Mar
7
Some Changes Are Underway...
Posted by Albert Diaz on 07 March 2018 01:20 PM

As we prepare for the upcomming changes announced on 3/1/2018 certain adjustments are being made to the Support Center.

Rest assured all the important information and functionaility you've gotten used to will remain. 

Things will just start to look a little diffrerent.

If there is a link or article that you can not find please make sure you are logged in with your support center credentials.

Should you experience any difficulties please contact our support team during business hours or use the Live Chat link on the left.

 

Thank you!

 

 


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