Knowledgebase
9Important & Helpful Info 1Sales & Quoting Tools 7Add Customers & Services 5Customer Billing 8Phone Numbers 41Hosted PBX 15SIP Trunking 5IP Fax 2Audio Conferencing 11Platform Settings 8Platform Reports 20Router & Network Help 2VoIP Troubleshooting Tools 203Legacy PortaOne Articles
Knowledgebase
(9)Important & Helpful Info
(1)Sales & Quoting Tools
(7)Add Customers & Services
(5)Customer Billing
(8)Phone Numbers
(41)Hosted PBX
(15)SIP Trunking
(5)IP Fax
(2)Audio Conferencing
(11)Platform Settings
(8)Platform Reports
(20)Router & Network Help
(2)VoIP Troubleshooting Tools
(203)Legacy PortaOne Articles
    
Ensure that Messages are Delivered to Email
To help ensure that email messages (like invoices and service notices) reach your recipients inbox, we recommend adding RingLogix to your SPF DNS record. SPF (Sender Policy Framework) DNS records are used by many email providers to identify which mail s...
Voice Network Details
SIP SERVERS RingLogix operates 2 service specific IP Voice Switches to best meet the needs of our Partners and Customers. We recommend that you always use the Address and avoid using direct IPs whenever possible. SERVICE ADDRESS DNS A RECORD RES...
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