Date: 06/24/2023 

Platform: RingOS

Version: 2.0 (Major Release)

RingOS 2.0 is primarily a re-factoring and optimization of the existing and reliable RingOS application, but this release will also create a new foundation that facilitates the environment needed for the direction we are proceeding in as a software company.

Further, it includes a substantial upgrade to the commercial billing engine that powers RingOS. This new billing engine includes new features and APIs that will be exposed in future releases.

In addition to smaller improvements, it provides 3 major functions supporting your success.

First, is a refactoring of the original RingOS software into a macro service architecture that will allow us to bring you more features and integrations with quicker time frames and less QA regression testing.

Second, is a new framework and design to the GUI that makes it more modern looking and offers tools for faster development and engaging experiences.

Third, and definitely not least, is our new marketplace framework, that enables us to bring more 3rd party services and integrations designed to help you succeed and bring more services to RingOS beyond UCaaS. Who knows, RingOS may even get a new name too....

Please note that some features intended for RingOS 2.0, primarily the marketplace, are not available yet.

Our initiative is to first release a relatable application with the same reliability and uptime that RingOS 1 has historically provided. Once we complete this first stage new, functions like the marketplace will be introduced.

Lastly, v2.1 is already being completed and tentatively scheduled for 6+/- weeks from this release.

Core Changes:

• Refactored RingOS into macro services architecture – allows for faster releases and less QA time.
• New UI and underlying framework
• Introduction of RingOS Marketplace framework (framework only – marketplace pending) 

Activity Audit Module:

• Improvement: Added staff activity log framework and widget to new dashboard.

Dashboard Module:

• Improvement: Added a new dashboard experience. The first dashboard is sales/revenue related with more technical and provisioning centric dashboard in design. These will be visible with a carousel type swapping experience and manageable via the staff settings.

Hosted PBX Module:

• Improvement: Small changes to the PBX landing page with new widgets for visualization available and active calls and a new experience for management user defaults.

MS Teams Module:

• Fix: Fixed MS Teams E5 License issue

 
Settings Module:

• Improvement: Added new and more flexible branding options.

SIP Trunking Module:

• Improvement: New service management page layout with widgets to visualize allowed and active calls.

 
Feature Request Module:

• Improvement: Added a new feature request function that allows partners to publicly submit and vote on feature requests. This promotes transparency on community needs and the RingLogix roadmap.

 
Quotes Module:

• Improvement: New quote design
• Improvement: Added a quote link generator in addition to the existing email button.

 
Payment Process Module:

• Improvement: To further enhance payment security, during this release we will be converting all partners using Authorize.net and Stripe merchant accounts to token based processing. The action of converting to tokenized processing requires a small $1 authorization that is immediately voided. However, our tests indicate that all credit card providers display this interaction differently to the card holder. In short, your customers may see a $1 charge/hold and a $1 credit on the same day. In some cases, like Amex card holders, the $1 credit may display later on. Moving forward, all cards added after the 2.0 upgrade will use tokenization and provide this experience. RingOS 2.1 will display a popup on the card add providing this information.