SNAPmobile Android release notes

SNAPmobile Android Release Notes

SMA 4.1.5 (3/30/2026)

KeyIssue TypeRelease Notes Data
SMA-2001BugResolved several problems related to multimedia file sending in the SNAPmobile application, specifically involving file size limits and compression handling. File validation and compression logic now function as expected.
SMA-2157BugAddressed an issue where contact tab filters stop working after launching a fresh instance of the SNAPmobile application with the Call Center tab disabled. Filters now function correctly regardless of Call Center tab status or app relaunch.
SMA-2183BugResolved several UI inconsistencies related to changing SMS numbers within the SNAPmobile application Group SMS feature.
SMA-2188BugResolved an issue where the ringback tone was not audible on Bluetooth devices after placing a call. The ringback tone now plays correctly through connected Bluetooth audio devices immediately after dialing.
SMA-2194BugResolved a visual accessibility issue on the Add Participants page within Group SMS. Text and UI elements now meet contrast standards.
SMA-2214BugResolved Android SIP registration issues caused by conflicts between the MLP srv_record and the MOBILE_REGISTRATION_SERVER configuration.
SMA-2226
BugResolved issues affecting the display of call forwarding options in the SNAPmobile application Answering Rule details panel.
SMA-2245BugFixed an issue where a muted SNAPmobile Android call could unexpectedly unmute when a second incoming call was rejected or ended by the caller.
SMA-2251BugAddressed an intermittent issue where calls to the SNAPmobile application would occasionally fail to ring the device, particularly after the app had been backgrounded or swiped away. 
SMA-2371BugAddressed an issue where a muted call automatically unmuted when the microphone gain was adjusted, while the mute button UI did not reflect the change. Mute behavior and UI state now remain consistent when modifying microphone gain.
SMA-2413BugResolved an issue where Time Frame labels were not appearing in the Answering Rules list within the Android application.
SMA-2653BugFixed an issue where users experienced no audio after attempting a merge or 3‑way call in the Android application.
SMA-2668BugAddressed an inconsistency between the Android and iOS applications where selecting the “Saved” filter displayed only “Saved” on Android, while iOS displayed “Saved Voicemail.” The Android application now correctly displays “Saved Voicemail” and is consistent across platforms.
SMA-2687BugResolved an issue when sending a large video file from the SNAPmobile application. This action correctly triggered the snackbar message “Video is too large to send.", but the video continued to appear as “Sending” within the chat/SMS thread. Videos that exceed size limits now fail immediately, without leaving a misleading “Sending” indicator.
SMA-2689BugAddressed an issue where recipients received an extra blank or “Null” message alongside MMS images.
SMA-2693BugResolved an issue related to dropped calls during Bluetooth disconnection.
SMA-2706BugResolved increased crashes in branded SNAPmobile application 4.1.3 and above caused by a deprecated background‑sync method that is blocked on Android 12+. The sync process now uses the correct Android‑compliant approach, restoring app stability.
SMA-2710BugAddressed an issue causing MMS message duplication and loss across SNAPmobile Android platforms. 
SMA-2716BugResolved an issue that prevented queues from automatically updating to Offline when agents selected a Custom Status using the Big Button. Queue availability indicators and supervisor views now update in real time without requiring a page refresh.
SMA-2719BugResolved a behavior where, when a contact in the Android application had multiple phone numbers (Work, Mobile, Home), the app displayed and allowed access to only the Work number during SMS creation. All associated phone numbers are now correctly available for selection.
SMA-2728Bug
Addressed a problem where the Contact Details view in the SNAPmobile application displayed only three phone numbers, even when additional categories were stored. All stored phone numbers now appear correctly.
SMA-2740BugResolved UI behavior where, when viewing the participant list in a group conversation, the upper portion of the screen was trimmed or cut off, causing the header elements and the Add Participant button to become inaccessible. The participant list view now displays correctly.
SMA-2774BugResolved an issue that caused the Call History page to become stuck on an indefinite loading animation. The page now loads correctly without requiring users to switch tabs and return in order to refresh the data.
SMA-2776BugResolved an issue where, when the UI configuration MOBILE_ANDROID_SHOW_GREETINGS was set to “no”, the Greeting option was still visible in the SNAPmobile application. The setting now functions correctly, and the Greeting option is properly hidden when disabled.
SMA-2778BugResolved an issue where manually entered DID numbers were not appearing in the “Selected Numbers” section on the Add Participants page during Group SMS creation. Manually added DIDs now display correctly and are properly included in the selected participants list.
SMA-2782BugResolved an issue where the “+” prefix for international phone numbers was stripped out in Call History, causing redial attempts to fail with a “user not found” error. The “+” sign is now preserved, and international numbers dial correctly from the Call History.
SMA-2787BugResolved a cosmetic issue where contacts created with only a First Name (with Last Name and Middle Name left blank) appeared duplicated in the Android app (e.g., “John John”). The contact list now displays the name correctly without repetition, improving readability.
SMA-2803BugResolved an issue that caused the SNAPmobile application to crash when handling incoming anonymous calls, particularly when the caller declined the call. Anonymous call scenarios are now processed as expected.


SMA 4.1.4 (1/14/2026)

KeyIssue TypeRelease Notes Data
SMA-1763BugPreserved star codes to correctly be displayed in call history, ensuring accurate redialing of numbers with star prefixes.
SMA-1779BugResolved an issue where the in-call interface didn’t update correctly when Bluetooth devices were connected or disconnected during active calls.
SMA-1983BugFixed an ongoing issue where voicemail notifications were not being received by agents across multiple app versions and platforms.
SMA-2202BugFixed an issue where pressing the speaker button did not update the icon to show the speaker was active. The icon has been replaced and now updates correctly.
SMA-2284BugResolved an issue where audio was lost for both caller and callee when switching audio devices during an active call. Switching between Bluetooth, earpiece, and speaker on supported devices now occurs without audio interruptions.
SMA-2293BugAddressed an issue causing MMS message duplication and loss across SNAPmobile Android platforms.
SMA-2349BugFixed an issue where Caller ID was not displayed for a Call Park call retrieved by a different user. Previously, only the Call Park extension was shown; now, the correct Caller ID is visible when the call is retrieved.
SMA-2350BugResolved an issue where Caller ID was not updating correctly following assisted transfers on the SNAPmobile Android application endpoint. The correct Caller ID now displays as expected.
SMA-2427BugFixed an issue where the speaker icon remains enabled after adding a second call, despite the audio routing to the earpiece.
SMA-2440BugResolved an issue with inconsistent behavior of the “Data Sync – De-Registering From Server” notification on SNAPMobile Android application devices. The notification previously remained visible longer than expected and varied across device models. It now behaves consistently and clears in the expected timeframe.
SMA-2452BugResolved an issue in the SNAPmobile Android application where, if microphone permission was denied during login and the user later attempted to record a voicemail greeting, no permission warning was displayed. Recording was allowed, but the greeting did not play. The app now correctly prompts for permission and ensures proper playback of recorded greetings.
SMA-2469BugFixed an issue where, with a wired headset connected to the device, call audio did not route through the headset even though other device audio did. Audio now correctly passes through the wired headset during calls.
SMA-2474BugFixed an issue on the SNAPmobile Android application where the Assisted Transfer screen displayed the original caller’s name during the dialing step instead of the intended transfer target’s (callee’s) name. Caller ID and display are now accurate and remain consistent across all app states, including foreground, background, and when the phone is locked or unlocked.
SMA-2480BugFixed an issue where multiple refreshes were required to load older call history data. Older entries now load correctly without repeated refresh attempts.
SMA-2574BugResolved an issue where wired headsets were not routing in-call audio correctly in the SNAPmobile Android mobile application. While keypad dial tones (DTMF) played through the wired headset, in-call audio switched to the handset or another device once the call connected.
SMA-2577BugResolved an issue related to lag on the branded SNAPmobile Android application version 4.1.0.
SMA-2589BugAddressed an issue on the SNAPmobile Android application where DTMF tones were not correctly sent during attended transfers. When transferring a call to an Auto Attendant and using the in-call dial pad, DTMF signals now transmit properly.
SMA-2596BugFixed an issue where mute functionality did not behave correctly when switching away from and back to the SNAPmobile Android application during an active call. The mute state now remains consistent after app switching.
SMA-2603BugResolved an issue in the SNAPmobile Android application ensuring that each conversation correctly retains and displays the original sending number. Creating a new SMS with a different assigned number no longer overwrites the “Send SMS Using” value across existing threads.
SMA-2609BugResolved an issue where the contacts filter setting was not retained when the Call Center tab was disabled in the SNAPmobile Android application. Recent updates ensure the filter persists across tab navigation and app resume, providing consistent behavior.
SMA-2622BugResolved an issue that caused the application to crash during login for domains containing underscores in their names.
SMA-2627BugResolved an issue causing intermittent mobile app crashes and phone deregistration, primarily after completing calls during background operations. This affected multiple Android devices, including older models and S25+, on Android 16.
SMA-2628BugFixed an issue where the voicemail badge count did not update correctly and failed to clear after all voicemails were deleted.
SMA-2648BugFixed an issue where audio was dropping randomly and calls were getting disconnected. Implemented changes to disable adaptive rate control.
SMA-2652BugResolved an issue where changes in media permission handling caused unexpected behavior in ringback tone selection. Restored proper permission validation and reinstated region-based tone selection logic to ensure consistent behavior across all regions.
SMA-2663BugFixed an issue where the login screen in SNAPMobile would force-close. The app now loads past the login screen and remains stable without crashing

SMA 4.1.3 (11/12/2025)

Known Regression: Ringback tone has been unintentionally changed and will be reverted back in the next version.

KeyIssue TypeRelease Notes Data
SMA-2604BugFixed an intermittent issue for devices with QHD resolution. The app would occasionally zoom out, misaligning or improperly sizing UI elements (e.g., the “Hold/End and accept” buttons misaligned during calls).
SMA-2614TaskIn 4.1.2, support for 16 KB page sizes to meet Google Play requirements for Android 15 and above was introduced. However, Google Play warnings continued to appear as the “Gradle build system” was not yet updated. Now, the upgrade has been applied and the issue corrected.
SMA-2617ImprovementUpdated the app to use the default Android Photo Picker instead of a custom picker to comply with Google Play’s media access permissions policy.
SMA-2618BugFixed an issue where, when moving a device’s language settings from French to English, the application remained in French. The app now correctly updates its language dynamically based on the device’s current language setting.
SMA-2619
BugFixed a crash during login affecting domains with underscores within their name.

SMA 4.1.2 (10/23/2025)

Compatibility Note (starting 4.1.2):

- Minimum supported Android version: Android 10 (API level 29)  

- Devices running below Android 10 will no longer be supported

 KeyIssue TypeRelease Notes Data
SMA-2388  BugResolved an issue where biometric login settings were not retained after restarting the app. Biometric login now remains enabled across logouts, app restarts, and supports users with MFA.
SMA-2441BugResolved an issue causing theSNAPmobile app to crash when performing granular login/logout actions across call queues.
SMA-2442BugEnsured that voicemails will be played through Bluetooth devices if connected.
SMA-2466BugResolved an intermittent issue in theSNAPmobile app where the Contacts tab filter defaulted incorrectly and reset unexpectedly.
SMA-2484ImprovementResolved an issue where ringback tones were not playing through Bluetooth headsets during incoming calls. In this update, ringback audio now plays correctly through Bluetooth devices across most Android versions and devices.
SMA-2489BugResolved an issue where calls could drop or audio would disconnect when using Bluetooth devices. Calls now maintain stable audio with Bluetooth headsets enabled.
SMA-2516BugFixed a bug where audio is garbled and skips portions when calling on-net Auto Attendants from the SMA app.
SMA-2564BugResolved an issue where Bluetooth audio would cut out after one minute during calls. Audio now remains stable for the full duration of calls.
SMA-2572BugResolved an issue where incoming calls showed only the phone number, without the Caller ID name. Caller ID name and number now display correctly in all call scenarios, including multiple calls, geo calls, and call swapping.
SMA-2590BugResolved an issue causing theSNAPmobile app to crash and experience call transfer failures. Calls and transfers now work reliably across all scenarios.

SMA 4.1.1 (9/2/2025)

Key   Issue TypeRelease Notes Data
SMA-2495BugResolved an issue related to font sizing by disabling the use of excessively large font sizes. The maximum font size is now capped at level 5 out of 8 in the Android system settings to ensure consistent display and improved user experience.
SMA-2538BugFixed an issue where the "Answer" / "Reject" buttons and their associated text was not aligned correctly during inbound call presentation.

SMA 4.1 (7/9/2025)

KeyIssue TypeRelease Notes Data
SMA-1992BugFixed a crash on the Chat and SMS page when users have more than 300 conversations.
SMA-2007BugResolved an issue where custom status values set via SNAPmobile were not updating correctly in reports.
SMA-2121BugResolved a problem where dial pad letters were missing on in-call dialer buttons for larger screens like the Galaxy S23 Ultra. Also addressed and corrected an issue where icons were not displaying properly across various parts of the app.
SMA-2125BugCorrected an issue where the screen turned on after 10 seconds of holding the phone to one’s ear, which could lead to accidental call hang-ups. The screen now stays off.
SMA-2161ImprovementResolved an issue preventing successful sending of MMS messages from the SNAPmobile Android app.
SMA-2184BugRemoved the NS placeholder from push notification messages to improve clarity and user experience.
SMA-2185BugCorrected a problem where scrolling through queues on the mobile app looped back to the top when a user was assigned to more queues than could fit on the screen. Now, all assigned queues can be viewed.
SMA-2204BugEnsured that, when receiving inbound calls from a caller saved in the Contacts List, the Contact's information will be displayed regardless of the application's state.
SMA-2213ImprovementResolved an issue where the contact sort order (e.g., by last name) reset when switching tabs in the app. Now, the chosen sort order stays consistent, and the list properly honors that setting.
SMA-2266BugResolved a problem where updating the SMA app via the Google Play Store logged users out. Now, the login session remains active after updates, ensuring you stay connected and don’t miss calls or notifications.
SMA-2307New FeatureAdded UI Config, MOBILE_ANDROID_PREMIUM_VIDEO_ENABLED, which enables the Premium Video application on Android SNAPmobile.
SMA-2391BugAddressed an issue where new messages didn’t appear in an open chat. Now, when you receive push notifications for new messages, the chat updates automatically without needing to close and reopen the app or navigate away and back.
SMA-2402ImprovementResolved an issue where certain options were not appearing in the Voicemail details view in SMA, compared to SMIOS. Now all available options show up in the Voicemail details view.
SMA-2412BugFixed an issue where an off-net caller is disconnected when calling an SMA device and the SMA user transfers the call to a WebPhone user.
SMA-2420BugResolved an issue where voicemails occasionally didn’t load or appeared as empty despite having messages. 
SMA-2434Bug

Improved missed call notifications issues for the following:

  • Fixed app crash that occurred when tapping a missed call notification after the SMA app was closed.
  • Corrected a navigation issue that occurred when tapping a missed call notification (while the app is open or in the background) that directed to the video tab instead of the call history tab.
SMA-2437BugAddressed an issue where the Voicemail tab would continuously spin when no voicemails were present.
SMA-2439BugResolved an issue where DTMF inputs were not properly transmitted during 3-way calls using SNAPmobile.
SMA-2455BugFixed an issue so the bottom sheet now displays correctly when saving a new contact from the Call History and Voicemail tabs.
SMA-2482BugFixed a crash reported in crashlytics.
SMA-2485BugFixed an issue where users with multiple extensions tied to one email had trouble selecting the right account during SSO login.

SMA 4.0.3 (2/4/2025)

KeyIssue TypeRelease Notes Data
SMA-2189New FeatureAdded support for viewing v44.1 time frames in Answering Rules.
SMA-2203BugCorrected an intermittent issue where calls were not ringing if the application was in the background.
SMA-2211BugSMS Queues now function the same in our iOS and Android apps. If an SMS number is assigned to a queue, the queue’s agent can now use the queue number to respond.
SMA-2253BugCorrected two SMS issues: “null” would replace the username after sending an SMS & exiting the conversation and the “Send SMS using” field would disappear after sending or receiving messages.
SMA-2294BugCorrected a bug concerning transfers. In certain situations, users transferring an inbound call to another user were not given the option between transfer types (blind or assisted).
SMA-2301BugNow, if a call is hidden, users can easily return to the call using an unhide button.
SMA-2303BugCorrected a 4.0.1 crash case that occurred when transferring calls.
SMA-2323ImprovementSMA now supports fully localized date and timestamps.
SMA-2335BugNow configurations are honored when setting these configs at the Reseller level: MOBILE_ANDROID_IFRAME_NAME and MOBILE_ANDROID_IFRAME_URL.
SMA-2354BugFixed a bug occurring after changing a contact type (e.g. between “home” and “mobile”). After changing the type, a duplicate contact would appear instead of modifying the existing contact.
SMA-2355BugCorrected an issue concerning contact names in inbound calls. When receiving an inbound call, the caller’s name (if stored in contacts) did not appear on the call notification before answering; the notification after answering (when app is in background); and intermittently did not appear within the app itself.
SMA-2379BugNow, outbound calls send SRTP headers and can communicate via SRTP (if configured).
SMA-2382BugCorrected a bug related to upgrading from Android 14 to 15. After upgrade, the call button did not appear properly.

SMA 4.0.2 (10/16/2024)

KeyIssue TypeRelease Notes Data
N/ABuild IssueCorrected an issue with 4.0.2 build within Google Console preventing SSO with O365.  The O365 Config reference file was inadvertently missing and the app was re-built and published.  No code or version change, did not require re-approval from Google.  This restored O365 SSO functionality.

 SMA 4.0.2 (10/11/2024)

Key Issue Type Release Notes Data
SMA-2285 Bug Corrected a bug causing crashes when removing participants from group chat.
SMA-2286 Bug In SMS, sent messages are now easily readable in dark mode.
SMA-2292 Bug Corrected an issue where, after swiping out of the mobile application, inbound calls failed.
SMA-2295 Bug Now users won't be able to see answering rules if the UI config, MOBILE_ANDROID_SHOW_ANSWERRULES, is set to “no”.
SMA-2300 Bug Now read/unread message indication is clearly visible to user.
SMA-2305 Improvement Put back sending logs through email. Logs will also be uploaded to insight when the email is sent.
SMA-2311 Bug The mobile app now registers and deregisters correctly without overwhelming the server.
SMA-2315 Bug SMA now supports the popup kebab menu allowing users to either call or message queue agents.
SMA-2322 Bug Corrected a bug where, in certain cases, the application was unable to register.
SMA-2340 Bug Corrected an issue where major application issues would occur after updating the application through the play store.

SMA 4.0.1 (7/18/2024)

Issue Type Issue Key Release Notes Data
Bug SMA-2267 Fixed several crash cases found using Crashlytics.

SMA 4.0.0 (7/3/2024)

Issue Type Issue  Key Release Notes Data
Improvement SMA-1332           Added support for dark mode in SNAPmobile Android for all screens and dialogs.
Improvement SMA-1655     Now, numbers are only formatted in the dial pad if the number length is 7 digits or more. This avoids misformatting long extensions.
New Feature SMA-1630 Added Hold & Accept and End & Accept functionality.
Improvement SMA-1719 SMA now has reactive presence (or BLF UI) on every screen containing presence indication.
Bug SMA-1740 Added the option to send SMS messages to numbers that are not contacts.
Improvement SMA-1781 MOBILE_ANDROID_ENABLED now correctly allows control of a specific user's ability to access and use the mobile Android app.  If set to “no” for a user or set of users, the system will not allow those users to log in.  Previously this Config only worked as expected for Domains and Resellers.
Bug SMA-1847 SMA now sends DTMF codes even when in a conference.
Improvement SMA-1880 Added logic to handle PORTAL_USERS_VMAIL_HIDE_FORWARD (default “no). Set to “yes” to hide the forward option for voicemails.
Bug SMA-1934 Fixed the error banner reading “Answering will end your ongoing call” that appears when calling from native dialer. Previously, this banner would appear long after a call was made, disrupting calls.
Bug SMA-1968 Now stun keep alive won't be sent.
New Feature SMA-2002 Added ability to Android mobile app that allows for App logs to be sent via the API to NetSapiens iNSight Professional. They're locally available on client servers under /usr/local/NetSapiens/netsapiens-api/mobilelogs/ and they are no longer emailed. Hosted Customers, please open a ticket and include the user/domain/time of day for the requested logs.

This requires v44.1+ on the platform side and 4.0.0+ on Android side to utilize this new functionality.
Bug SMA-2008 Corrected an issue that caused call failure when a call over SMA was interrupted by a call via the native mobile.
Improvement SMA-2123 SMA now routes '988' calls to the native dialer for devices that have an active SIM card
Bug SMA-2124 SMA now stays deregistered even when battery optimizations are disabled.
Bug SMA-2143 Added UI config, MOBILE_NO_RTP_TIMEOUT (default “1200”).  This controls when the application ends a call when no RTP is being received (when the call is on hold).
Bug SMA-2169 Fixed theming so buttons at beginning of login process are now the primary rather than secondary color.
Bug SMA-2170 Added the correct permissions and application can now send and receive audio properly in the background and foreground for devices running Android 14+.
Task SMA-2174 Enabled adaptive icon support to be able to dynamically insert icons aligned with a user’s specified theme.
Improvement SMA-2195 Added Prominent disclosure in the app for Google's data safety guideline.
Bug SMA-2206 Corrected an issue with the application when running on Google Pixel 6 with Android 14. Previously, the app would crash if left in the background for an extended period.

SMA 3.5.3 (11/06/2023)

Issue Type

Issue Key

Release Notes Data

Bug

SMA-1708

Pasting numbers into the dialer text field now works properly in SMA.

Bug

SMA-2032

Improved inbound calling stability with lots of fixes in various areas. Notifications should now be more reliable and faster than previous versions.

Bug

SMA-2039

Fixed functionality to switch phones while on a call with a user that has an underscore in its username.

Bug

SMA-2065

Improved logic for situations where the mobile app would intermittently continue to ring indefinitely after the call has ended or been answered elsewhere.

Bug

SMA-2100

SMA now properly cleans up telephony resources when an orig restricted call ends.

SMA 3.5.2 (7/06/2023)

Issue Type

Issue Key

Release Note Data

Bug

SMA-1898

SMA now properly handles the image/video permission for Android 13, allowing transmission of images/videos in chat.

New Feature

SMA-1911

Allowed granular queue login/logout call center agents and supervisors.

New Feature

SMA-1912

Calls originating from a queue now display a headset icon with the queue name in the call history page and each call’s call history details page.

New Feature

SMA-1913

Helper text is now shown for each of the statistics reported in the ‘My Stats’ section of the call center tab, explaining what each stat means.

New Feature

SMA-1914

Mobile UI Config "MOBILE_SHOW_CALL_CENTER_AGENT" now shows the call center tab for more than the 2 original user scopes.

Bug

SMA-1927

SMA now properly handles the updated notification permissions for Android 13.

Bug

SMA-1948

SMA now obeys the system call audio volume when connecting calls with one exception: if the volume is below 25% of the max volume, the application adopts 25% of the max volume.

Bug

SMA-1951

SMA now receives a push from the API prompting it to fetch new tokens, thereby avoiding the need for MFA every day.

Bug

SMA-1977

Fixed issues for tabs showing even if the UI config is set to not show it.

Bug

SMA-1986

Resolved an issue causing the Call Center tab to incorrectly disappear for a few user scopes.

Improvement

SMA-1990

As an improvement in order to keep parity with portal settings, we will now default the value for the mobile call recording UI config (MOBILE_ANDROID_RECORD_ALLOW for SMA) to the value set in the portal (PORTAL_USERS___ALLOW_RECORDING).

SMA 3.5.0 (4/11/2023)

Issue Type

Issue Key

Release Note Data

Improvement

SMA-1891

SMA now supports call center UI for users with the appropriate scope, such as Call Center Supervisors and Call Center Agents

Enable Android Call Center with the following Config:

MOBILE_ANDROID_CALL_CENTER_ENABLED (yes) default is (no)

Improvement

SMA-1892

Functionality for a user agent to change his/her status in a queue and to see more detailed information about their assigned queues

Improvement

SMA-1893

Show daily user agent call queue statistics within the Call Center tab

Improvement

SMA-1894

SMA now presents UI during an active call that indicates if the call is originating from a queue or not

Improvement

SMA-1895

The incoming call screen for SMA now indicates if the incoming call is from a queue or not, and adjusts the reject / ignore button accordingly. It also will update the existing incoming call notification to reflect the call queue status.

Improvement

SMA-1925

MOBILE_ANDROID_SHOW_ANSWERRULES (yes) Allow the ability to hide the answer rules option in the SNAPmobile Android menu

MOBILE_ANDROID_SHOW_VOICEMAIL (yes) Allow the ability to hide the voicemail option in the SNAPmobile Android menu. Voicemail must also be enabled for the menu option to display.

MOBILE_ANDROID_SHOW_GREETINGS (yes) Allow the ability to hide the greetings option in the SNAPmobile Android menu

MOBILE_ANDROID_SHOW_CALLHISTORY (yes) Allow the ability to hide the call history option in the SNAPmobile Android menu

MOBILE_ANDROID_SHOW_CONTACTS (yes) Allow the ability to hide the contacts option in the SNAPmobile Android menu. If set to no, Contacts will also not be shown above the phone’s dialpad when placing calls. If set to no, don’t send an nsnode subscription for presence.

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