Legacy Teams Service
Assign a Phone Number to a User in Teams
This article describes the steps for assigning a phone number and pushing or Syncing the changes back to the Teams Phone System. Managing Phone Numbers 1. Phone numbers can be managed directly on the Teams landing page. Any numbers assigned to this ...
Troubleshoot Direct Routing Setup and Sync
Look here for information on what and where to check when experiencing issues with Direct Routing. Viewing Setup and Sync Logs 1. Every time a Global Admin logs in to perform a Setup or a Sync, several API and PowerShell tasks are performed. 2. These ...
Activate a Direct Routing Service in RingLogix
This article shows you how to activate and setup the teams directing routing service for a customer. Activate and Setup a Teams Direct Routing Service 1. Search and select the Customer you want to activate the service for. 2. Click the Teams service ...
Supported Licenses for Microsoft Direct Routing
This article explains Microsoft’s license requirements for activating direct routing on a tenant. Getting Your Licenses Ready To activate Direct Routing on any Microsoft User they will need to have a compatible main license and an add-on phone system ...
Introduction to Microsoft Teams Direct Routing for Resellers
What is Direct Routing for Teams Direct Routing for Microsoft Teams is a bring your own carrier solution that turns Teams into a powerful phone system with built in collaboration. It's an alternative to expensive Microsoft Calling Plans that allows a ...