VoIP Troubleshooting Tools
How to Disable SIP ALG by Router Model
Overview Listed below are the common methods for disabling SIP ALG for common devices used. If your device is not listed we recommend you contact the manufacturer or consult the manual to see if your device supports disabling SIP ALG and the ...
Internet Speed Test
Link: RingLogix Internet Speed Test. When setting up QoS on any router, it is equally important to setup traffic shapping. If not, all outgoing packets, whether prioritized or not, may congest your WAN uplink and create self induced packet loss. We ...
SIP ALG Detector
A SIP ALG can and usually does exist on Routers, Modems or in rare cases a managed switch. You must disable this feature for any VoIP service to operate as expected. Client Based Testing This link will download a small .exe agent that can test for ...
VoIP Quality Test Results
Understanding VoIP Qaulity Test After running a 48 hour VoIP Quality Test, we review the results to see what the test found during the time it was running. When reading the results, notice that there are eight columns. Up and Down Jitter, Up and Down ...
Audio Quality
The following are examples of problems with audio quality. Echo Choppy Buzzing / Static / Interference Beeping or Tones Delayed Speech or Dead Air Echo Echo can occur when voice traveling out from the earpiece or speaker makes its way back into the ...
VoIP Quality Test
The following test are designed to perform simulated VoIP calls ranging from 5 to 15 concurrent voice paths for 90 second intervals. Additional options include using low or high bandwidth codecs like G729 or G711. 2 Day - Agent Based Test Clicking ...