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10DLC Campaign Checklist
This article will be updated regularly to meet industry standards. Last Compliance Update(s): | 02/17/2025 - SMS Complaint Terms/Conditions + Privacy Policy Required | 01/27/2025 - Sample Messages | 12/16/2024 - CTA (Call-To-Action) How to use this ...E911 Location Services
Enhanced 911 or e911 is a service that allows the registration of a physical location to a VoIP or Wireless Phone Number. 911 calls with a caller ID of a registered number are then routed to the caller’s Local Public Safety Answering Point or PSAP, ...How to Use the CSR Template
As your partition is a wholesale account, we are unable to provide a Customer Service Record (CSR) for you or your customers. However, we have created the attached template that you may use for your customers should you wish to provide them with a ...WebFax User Guide
This guide provides an overview of how to use the WebFax service, including sending faxes, viewing fax history and editing fax settings. This view is only available to the WebFax accounts assigned Primary User. Reseller and Office Managers can ...Add & Edit WebFax Accounts (Initial Release)
Welcome to the WebFax Beta! During the initial 60-day beta phase, WebFax is available to all RingLogix resellers and their customers, with free access to unlimited accounts, minutes, and features. This guide covers how to add, edit, and delete WebFax ...
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HIPPA BAA Request
Complete this form. We'll send an email with the agreement. RingLogix HIPPA BAA Request FormEnhanced Caller ID - Inbound Caller ID with Name
What is Caller ID Name? When an inbound call reaches a providers network it only contains the callers caller ID number. It is the responsibility of the phone number provider to "lookup" the caller ID name registered to the number by performing what ...Add / Edit Call Queues
Call Queues are a great way to manage high traffic inbound call flows. When a caller reaches a queue, usually from an Auto Attendant or direct Phone Number route, the caller is placed in a virtual hold while the system tries to find an available User ...Mobile App - Download and Login
The RingLogix Mobile App for PBX Users can be downloaded by any customer in the Google Play and Apple iTunes stores. Any User can find the app by searching for "Snap Mobile". They can also get easy access and login instructions through the PBX User ...SIP Trunk Settings
The RingLogix SIP Trunking solution is compatible with all customer premise equipment, both SIP enabled and analog based. It offers flexible routing options, easy call channel management, built in fail-over and integrated billing. In this article we ...