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Recent Articles
9. Troubleshooting
UC+ relies entirely on the internet connection of the mobile device. The most common reported issue is bad audio quality (choppy audio) and dropped calls, if it happens please make sure that the quality of the internet connection is good. If the ...8. Accessing the PBX Dashboard from UC+
The PBX dashboard can be accessed by selecting the “Portal” option in the main menu. No login is required; the app will auto login with the same credentials used with the UC+ app, the granted access permissions will be the same as in the PBX ...7. Deleting Speed Dials with BLF (Busy Lamp Field)
To delete Speed Dials/BLFs, from the main menu select the “Quick Dial” option Tap the “EDIT” button, immediately the existing speed dials will show a “x” on the top left area Tap on the “x” icon to delete the speed dial, after that the app will ...6. Creating Speed Dials with BLF (Busy Lamp Field)
The UC+ softphone supports the creation of speed dials which at the same time can be used as BLFs to check the status of the user. This is how BLF statuses are displayed on the app: IDLE RINGING ON CALL To create speed dials/BLFs select the “Quick ...5. Contacts Management
UC+ has two contacts lists. The “Business Group” which includes the domain’s PBX users and the “Address Book” which are the contacts obtained from the mobile device. New contacts can be added only into the “Address Book”, they will be automatically ...
Popular Articles
10DLC - Campaign Checklist
This article will be updated regularly to meet industry standards. Last Compliance Update(s): | 09/11/2025 - Attribute “Embedded Phone Numbers” should only be marked YES if shown in Sample Messages. Numbers in HELP/OPT-IN/STOP messages do not ...Mikrotik - Change LAN Subnet
By default Mikrotik use the following LAN subnet, 192.168.88.0/24 with the gateway IP being 192.168.88.1. For this example the Mikrotik's subnet is being changed to 10.0.0.0/24 with a gateway IP of 10.0.0.1. There are six items that will be updated. ...3CX Configuration Guide
RingLogix is proud to be part of a select group of Providers that have been officially tested and certified by 3CX. Note: Before trying to configure your 3CX phone system please make sure you have already created a customer and activated a SIP Trunk ...SIP Trunk Failover
The RingLogix White Label VoIP Platform offers a free failover and disaster recovery feature on all its SIP Trunking services. There are currently 2 options when using this feature Simple and Follow Me. The Simple method will route affected calls to ...How to enable Day Mode routing
The Day Mode feature allows a User on the PBX to toggle day/night call routing, for one or multiple phone numbers, by dialing a star code. Some things to know. Dialing *329 (*day) will toggle the feature on or off. The feature requires creating a ...