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Recent Articles
Embedding FlowbotAI in Netsapiens
This article explains how to enable FlowbotAI’s native Netsapiens integration inside the Netsapiens Office Manager Portal (OMP). Once enabled, Service Partners can activate, auto-provision, manage, and support FlowbotAI agents directly in their OMP — ...Knowledge (RAG) Overview
Give your agent access to your KB, product docs, playbooks, and internal procedures—without stuffing everything into the prompt. Why RAG matters (especially in production) Large language models know a lot about the world, but they won’t reliably know ...VAD Parameters
VAD controls you can tune FlowbotAI exposes several tuning parameters under the Voice Activity Detection tab on the Agents configuration. These settings affect latency, interruption behavior, and sensitivity to quiet speakers or noisy environments. ...Noise & VAD Overview
In this article we describe how FlowbotAI detects speech, suppresses noise, and keeps conversations fast and natural—without constant tuning. What this feature does in plain English Noise handling and Voice Activity Detection (VAD) are the “ears” of ...Agent Reaction After Tool Calls
FlowbotAI Agent Reactions After Tool Calls When an agent calls a tool, you can control what happens next: should the agent speak immediately, stay silent and listen, or speak only in specific situations. This helps you avoid awkward “double talk” ...
Popular Articles
10DLC - Campaign Checklist
This article will be updated regularly to meet industry standards. Last Compliance Update(s): | 09/11/2025 - Attribute “Embedded Phone Numbers” should only be marked YES if shown in Sample Messages. Numbers in HELP/OPT-IN/STOP messages do not ...White-Label Materials for 10DLC Education and Training
To help you streamline 10DLC onboarding, campaign troubleshooting, and customer education, we’ve created a set of white-label resources! ?️ How to Use These Materials Internal teams: Use these forms as intake templates during 10DLC onboarding calls. ...Mikrotik - Change LAN Subnet
By default Mikrotik use the following LAN subnet, 192.168.88.0/24 with the gateway IP being 192.168.88.1. For this example the Mikrotik's subnet is being changed to 10.0.0.0/24 with a gateway IP of 10.0.0.1. There are six items that will be updated. ...Asterisk Distribution Configuration Guide
For Asterisk setups the following needs to be done. Find the Asterisk version Modify extensions_custom.conf Add SIP Trunk For this example we will be using Elastix. Finding Asterisk Verison Use Putty or use the Asteris-CLI asterisk -r core show ...3CX Configuration Guide
RingLogix is proud to be part of a select group of Providers that have been officially tested and certified by 3CX. Note: Before trying to configure your 3CX phone system please make sure you have already created a customer and activated a SIP Trunk ...