WHAT IS DIRECT ROUTING FOR TEAMS
Direct Routing for Microsoft Teams
[https://docs.microsoft.com/en-us/microsoftteams/direct-routing-landing-page]
is a bring your own carrier solution that turns Teams into a
powerful phone system with built in collaborati...
This article explains Microsoft’s license requirements for
activating direct routing on a tenant.
GETTING YOUR LICENSES READY
To activate Direct Routing on any Microsoft User they will need to
have a compatible main license and an add-on phone system li...
This article shows you how to activate and setup the teams directing
routing service for a customer.
ACTIVATE AND SETUP A TEAMS DIRECT ROUTING SERVICE
1. SEARCH and select the Customer you want to activate the service
for.
2. Click the TEAMS service ic...
This article describes the steps for assigning a phone number and
pushing or Syncing the changes back to the Teams Phone System.
MANAGING PHONE NUMBERS
1. Phone numbers can be managed directly on the Teams landing page.
Any numbers assigned to this serv...
Look here for information on what and where to check when experiencing
issues with Direct Routing.
VIEWING SETUP AND SYNC LOGS
1. Every time a Global Admin logs in to perform a Setup or a Sync,
several API and PowerShell tasks are performed.
2. These t...
