Knowledgebase : Customer Billing
Partners can accept payments by Check, Credit Card or any other method. Payments are always applied to the customers balance in real time and posted to the oldest invoice first. When accepting and posting payments for your customers it is important to che...
Partners that have activated one of our credit card merchant integrations [https://support.ringlogix.com/index.php?/Knowledgebase/Article/View/276/89/credit-card-integrations] are able to accept credit card payments from their customers directly within th...
The RingLogix App includes a powerful telecom billing engine that offers real-time call authorization, subscription management, flexible minute packaging, monthly invoicing (with optional telecom taxation powered by Avalara), collections automation and cr...
One-time charges like labor and hardware fees can be added to a customers account. All one-time charges are added to the balance in real-time and included on the next invoice. APPLY ONE TIME / MANUAL CHARGES * Login to the RingLogix App. * Search ...
Invoice statuses can see been seen on the top right of the invoice and on the invoice search page table. UNPAID – this is the invoice status upon generation. If there are previous unpaid invoices, the customer must pay the total amount due from those inv...
RingOS Supports and now requires tokenized card processing for better security and PCI DSS compliance. To ensure your customers cards are properly tokenized and processed, please verify the Authorize.net Token Gateway CIM feature is enabled. Steps to En...
The RingOS billing platform offer Partners modern invoice templates that are highly branded and easy to read. With options ranging from color matching, to subscription and usage layouts, your sure to deliver your customers a pleasant invoicing experienc...
All RingLogix Platform and Wholesale Services are intended for resale use. However, we understand that due to varying circumstances, a Reseller partner may have different needs when it comes to how they are treated for taxation purposes. Below are the ...