Knowledgebase : Microsoft Teams Direct Routing > TeamMate Connectors
WHAT IS DIRECT ROUTING FOR TEAMS Direct Routing for Microsoft Teams [https://docs.microsoft.com/en-us/microsoftteams/direct-routing-landing-page] is a bring your own carrier solution that turns Teams into a powerful phone system with built in collaborati...
This article explains Microsoft’s license requirements for activating direct routing on a tenant. GETTING YOUR LICENSES READY To activate Direct Routing on any Microsoft User they will need to have a compatible main license and an add-on phone system li...
TEAMMATE INTEGRATION PRE-REQUISITES 1- Before beginning, the Microsoft Enterprise Global Administrator should ensure that all planned Teams Users have the necessary Microsoft licenses assigned, see  https://docs.connecttoteams.com/en/articles/11 [https:...
Enterprise Provisioning Once the Reseller has been granted access to the "Connect to Teams" portal, the first menu option selected will be"Enterprises". This will allow you to invite the customers Global Admin to accept the connection to the Teammate serv...
SET UP DIRECT ROUTING Ensure you have the correct Microsoft Office licensing. You will need to have at least 1 available AND unassigned User license with the Phone System, or comparable, add-on that allows you to use Direct Routing. Find more informat...
PBX SETUP Once Direct Routing is established the next step is to add one or more PBXes, you must set up at least one PBX.  To add a PBX Location login to the ConnecttoTeams Portal at the Reseller level, select the Enterprise and choose the "PBX" optio...
ADDING USERS After selecting the Enterprise you want to work with navigate to The "Users" tab and click "Add User" in the upper right-hand corner. This will open the users provisioning page. Follow the following steps:  * Enter a Phone Number - The fo...