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Voice Network Details
Posted by Albert Diaz, Last modified by Gabe Olano on 31 October 2024 11:11 AM
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Below are the addresses and related IPs for different segments of the network. SIP Servers IMPORTANT: If using this list to white list IPs on your local router or firewall, please ensure you whitelist all IP's or you may experience a service interruption during a maintenance or failover event.
If you prefer to use a white labeled addresses you may replace "ringlogix.com" with "simplelogin.net" for any address.
Media RingLogix operates Media Servers that use the same IPs as the SIP Servers. *Note: In some very rare cases where the customer equipment is not behind NAT and or the media server has been forcefully turned off, media may arrive directly from the DID or Termination carrier. Those IPs are constantly revolving and are not documented. Please contact support if this is the case and you need assistance creating firewall whitelist.
Codecs RingLogix operates transparent proxies and does not perform transcoding. This ensure your media does not suffer any quality degradation from the transcoding process. Offered codecs will be negotiated by the SIP Server and a matching preferred codec will be used.
Supported Audio Codecs: G.711U (PCMU)* G.711A (PCMA) G.722 G.729* *Note: These codecs should always be enabled to guarantee call completion.
Supported Video Codes: H.263 H.264
DTMF RFC2833 should always be the preferred DTMF method.
IP Fax RingLogix supports IP Faxing via T.38 and G.711 fallback. T.38 faxing is supported on most DIDs and Termination carriers and initiated via a T.38 re-INVITE. | |||||||||||||||||||||||||
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