Knowledgebase: Add Customers & Services
Add New IP Fax - T38 Fax Trunk
Posted by Albert Diaz, Last modified by Albert Diaz on 01 September 2018 01:36 AM

Currently, RingLogix offers 2 IP Fax service. This includes T38 based faxing with our custom Fax-Aware Adapter and an Inbound Fax to Email solution.


Add a T38 Fax Trunk

  1. Add or Search for an existing customer. To search for a customer type any customer info in the search field of the Get Startedwindow or after clicking Search on the left grey menu of the Customers section.
  2. Click the IP Fax link on the grey menu.
  3. Click Add T.38 Fax.
  4. Complete the form details.
    • Name: A nickname for the trunk. For example, Main.
    • Plan: Minute plan, usually Unlimited US or Metered
    • Price: The monthly subscription(s) to be billed. Click Add, make your selection and pick a start date.
  5. Click Save Changes.

*Note: Subscriptions activate on the selected Start Date. Once a subscription is activated the billing system will calculate the prorate charges for the current billing period. Prorated charges will be included on the next invoice. See our Customer Billing articles for more information.