Live Chat Software by Kayako |
Knowledgebase: Customer Billing
Accepting Payments
Posted by Albert Diaz, Last modified by Taylor Lobo on 15 January 2024 06:43 PM
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Partners can accept payments by Check, Credit Card or any other method. Payments are always applied to the customers balance in real time and posted to the oldest invoice first. When accepting and posting payments for your customers it is important to check the Open Amount on the oldest Unpaid Invoice. This is the amount you must apply to change the invoice status to Paid. Invoices left in Unpaid status for too long may result in service suspension.
Accepting Payments from Customers
*Note: Accepting credit card payments requires activating a credit card integration and having a card on file. See Customer Billing > Card on File and Platform Settings > Credit Card Integrations for more details. | |
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