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NAVA Licensing Information
Posted by Albert Diaz, Last modified by Wayne Landt on 14 August 2023 02:28 PM
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Three license levels are available with Nava. The licenses are each a superset of each other, with a user only ever requiring a single license to be assigned. When ordering, you will need to specify which license applies to each user.
- SOLO: Great for Click-to-dial users, Microsoft Outlook or Google Contact integration, or easy access to the Netsapiens Address Book.
- TEAM: This license includes Microsoft Teams integration and is used for small to medium sized companies. Call Events feature also included.
- UNITE: This complete license includes all features and is the license needed when integrating a business database or CRM application.
All licenses have: call control, click-to-dial, call settings, address book searching, Presence (BLF), App Bar, and integration with Netsapiens Contacts, Google Contacts and Outlook.
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Feature
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SOLO
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TEAM
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UNITE
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Click to Dial
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X
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X
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X
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Presence / BLF
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X
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X
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X
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Address Book
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X
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X
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X
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Call History
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X
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X
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X
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Recent Calls
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X
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X
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X
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Missed Call Notification
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X
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X
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X
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Call Control
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X
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X
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X
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Preview Window
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X
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X
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X
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Call Toolbar
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X
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X
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X
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Busylight Support
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X
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X
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X
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App Bar
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X
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X
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X
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Preferred Device (muti device support)
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X
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X
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X
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Search and Call App for MS Teams Client
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X
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X
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X
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Show, Add, Pop CRM Contact for Ringing/Answered Call using MS Teams Client
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X
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X
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X
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Select MS Teams as Preferred Dialing Device
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X
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X
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Open MS Teams Chat from NAVA Presence
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X
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X
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Show MS Teams Photo / Avatar in NAVA Presence
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X
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X
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Show Peers MS Teams Availability
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X
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X
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Softphone
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X
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X
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Custom Events
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X
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X
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Client API
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X
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Agent Features
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|
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X
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CRM Integrations (Outlook / Google Contacts)
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X
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X
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X
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CRM Integrations for All Other Applications
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X
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