NAVA Licensing Information
Posted by Albert Diaz, Last modified by Wayne Landt on 14 August 2023 02:28 PM

Three license levels are available with Nava. The licenses are each a superset of each other, with a user only ever requiring a single license to be assigned. When ordering, you will need to specify which license applies to each user.

  • SOLO: Great for Click-to-dial users, Microsoft Outlook or Google Contact integration, or easy access to the Netsapiens Address Book.
  • TEAM: This license includes Microsoft Teams integration and is used for small to medium sized companies. Call Events feature also included.
  • UNITE: This complete license includes all features and is the license needed when integrating a business database or CRM application.

All licenses have: call control, click-to-dial, call settings, address book searching, Presence (BLF), App Bar, and integration with Netsapiens Contacts, Google Contacts and Outlook.


 

Feature

SOLO

TEAM

UNITE

Click to Dial

X

X

X

Presence / BLF

X

X

X

Address Book

X

X

X

Call History

X

X

X

Recent Calls

X

X

X

Missed Call Notification

X

X

X

Call Control

X

X

X

Preview Window

X

X

X

Call Toolbar

X

X

X

Busylight Support

X

X

X

App Bar

X

X

X

Preferred Device (muti device support)

X

X

X

Search and Call App for MS Teams Client

X

X

X

Show, Add, Pop CRM Contact for Ringing/Answered Call using MS Teams Client

X

X

X

Select MS Teams as Preferred Dialing Device

 

X

X

Open MS Teams Chat from NAVA Presence

 

X

X

Show MS Teams Photo / Avatar in NAVA Presence

 

X

X

Show Peers MS Teams Availability

 

X

X

Softphone

 

X

X

Custom Events

 

X

X

Client API

 

 

X

Agent Features

 

 

X

CRM Integrations (Outlook / Google Contacts)

X

X

X

CRM Integrations for All Other Applications

 

 

X

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