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SNAPmobile iOS release notes
Posted by Wayne Landt, Last modified by Wayne Landt on 10 September 2024 11:47 AM
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iOS 4.0.3 (9/10/2024)
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Issue Key | Issue Type | Release Notes Data |
IOS-1274 | Bug | Fixed iFrame issues so wildcards JWT_TOKEN, COOKIE, and COOKIE_NAME work properly. |
IOS-1275 | Bug | Fixed iFrame button issue where the graphic was not adapting to dark mode. |
IOS-1283 | Bug | Added MOBILE_IOS_TLS_OVERRIDE_ENABLED config to always force TLS. |
IOS-1285 | Bug | Fixed an issue with log files being cut off and not providing the latest logs. |
IOS-1294 | Bug | Disabled STUN keepalives to improve audio delays when connecting to a call. |
IOS-1297 | Bug | Fixed a bug where message timestamps were incorrect. |
iOS 3.5.4 (9/26/2023)
Issue Key | Issue Type | Release Notes Data |
IOS-1261 | Bug | Fixed a bug where the call would drop after being put on hold for 30 seconds. |
iOS 3.5.3 (09/07/2023)
Issue Key | Issue Type | Release Notes Data |
IOS-1277 | Bug | Fixed an issue where users were not able to make or receive calls when their domain contained an underscore. This only affected the unbranded app. |
iOS 3.5.2 (09/07/2023)
Issue Type | Issue Key | Release Notes Data |
New Feature | IOS-1194 | Helper text is now shown for each of the statistics reported in the ‘My Stats’ section of the call center tab, explaining what each stat means. |
New Feature | IOS-1195 | Calls originating from a queue now display a headset icon with the queue name in the call history, and the call history details page. |
New Feature | IOS-1196 | Enabled granular login and logout for queues. |
New Feature | IOS-1197 | Added call queue details, such as agents and callers waiting, when tapping on a call queue. |
New Feature | IOS-1202 | Added support for custom webview in SNAPmobile using 3 UI Configs. MOBILE_IOS_IFRAME_NAME - Use to configure the text that is displayed in the menu in SNAPMOBILE. Default - empty MOBILE_IOS_IFRAME_ICON. - Use to configure the icon displayed next to the text in the menu. The value can be a valid material design icons name. Options listed at [https://fonts.google.com/icons?selected=Material+Icons|https://fonts.google.com/icons?selected=Material+Icons] . Default is ‘open_in_new', but other options include items like 'public’, 'paid', 'analytics'. MOBILE_IOS_IFRAME_URL - This is the URL that will be iframe’d. The URL must support being iframed as many sites prevent it today through HTTP headers. There is also options to allow authentication to be passed to the URL. You can include wildcards [JWT_TOKEN], [COOKIE_NAME], [COOKIE] to include the user’s JWT token and the cookie containing the secret to validate the JWT. The complete example could be something like [https://example.com/auth/jwtvalidate?&type=netsapiens&redirectUrl=/&nsToken=|https://example.com/auth/jwtvalidate?&type=netsapiens&redirectUrl=/&nsToken=][JWT_TOKEN]&cookieName=[COOKIE_NAME]&cookie=[COOKIE] |
Improvement | IOS-1218 | Updated to Linphone SDK to version 5.2.97 |
Bug | IOS-1230 | Fixed a bug where “Forgot login name” function was not working unless an extension was provided. |
Bug | IOS-1232 | Allowed users to dial numbers with a # in it. |
Bug | IOS-1233 | Fixed inbound talk time stats. |
Improvement | IOS-1235 | As of 3.5.2, if MOBILE_IOS_RECORD_ALLOW is not set, configurations will honor PORTAL_USERS_ALLOW_RECORDING. If enabled, It will show call recording options in the app. |
Bug | IOS-1238 | Fixed a bug where there is no audio when accepting an incoming call when the ringer switch is in 'on' position |
Bug | IOS-1255 | Fixed a bug where the status message couldn’t be updated on the profile view. |
Bug | IOS-1256 | Fixed a bug where incoming images sent at the same time will cause duplicate images to show on the app. |
iOS 3.5.1 (04/20/2023)
Issue Type | Issue Key | Release Notes Data |
Bug | IOS-1193 | Fixed a bug where the user could not end an invalid call. |
Improvement | IOS-1222 | Added support for MOBILE_SHOW_CALL_CENTER_AGENT which defaults to no. Setting this to yes will show the Call Center tab if MOBILE_IOS_CALL_CENTER_ENABLED is set to yes regardless of user scope. |
Improvement | IOS-1224 | Show original caller ID along with call queue ID when receiving an incoming call from a call queue. |
iOS 3.5.0 (4/07/2023)
Issue Type | Issue Key | Release Notes Data |
New Feature | IOS-1169 | Added call center tab configurable with MOBILE_IOS_CALL_CENTER_ENABLED. The default value is no. |
New Feature | IOS-1170 | Added My Queues view for call center |
New Feature | IOS-1171 | Added My Stats view with basic stats |
New Feature | IOS-1172 | Added support for call queue in active call screen |
New Feature | IOS-1173 | Added support for call queues for incoming calls |
Bug | IOS-1174 | Fixed a bug where app was crashing when receiving multiple messages at a time |
Bug | IOS-1177 | Fixed a bug where Config setting MOBILE_IOS_GROUP_CHAT_ENABLED to ‘NO’ still showed group chats |
Bug | IOS-1180 | Fixed a bug where the user was unable to un-hold calls after putting them on hold |
Bug | IOS-1199 | Fixed a bug where incoming SMS was not showing the contact’s name. |
New Feature | IOS-1211 | Added UI configs to handle hiding of menu/tab items in SNAPmobile iOS. MOBILE_IOS_SHOW_ANSWERRULES (yes) Allow the ability to hide the answer-rules option in the SNAPmobile iOS menu MOBILE_IOS_SHOW_VOICEMAIL (yes) Allow the ability to hide the voicemail option in the SNAPmobile iOS menu. Voicemail will still need to be enabled for the use for this to show. MOBILE_IOS_SHOW_GREETINGS (yes) Allow the ability to hide the greetings option in the SNAPmobile iOS menu MOBILE_IOS_SHOW_CALLHISTORY (yes) Allow the ability to hide the call history option in the SNAPmobile iOS menu MOBILE_IOS_SHOW_CONTACTS (yes) Allow the ability to hide the contacts option in the SNAPmobile iOS menu. If set to no, Contacts will also not be shown above the phone’s dialpad when placing calls. |
BUG | IOS-1212 | Fixed a bug where a second SMS session was being created upon receiving a reply text. |
BUG | IOS-1215 | Fix a crash when launching the app on iPad mini |
Improvement | IOS-1216 | Made improvements to fetch and load contacts quicker. |
Bug | IOS-1217 | Fixed an issue where chat message timestamps were wrong. |
iOS 3.3.4 (2/20/2023)
Issue Type |
Issue Key |
Release Notes Data |
Bug |
IOS-1163 |
Fixed a bug where the user was unable to answer an incoming call and the call gets stuck in the connecting state. |
Bug |
IOS-1153 |
Fixed a bug where receiving multiple MMS images was only showing the same image multiple times. |
Bug |
IOS-1152 |
Fixed a bug where voicemails weren’t playing for some users. |
iOS 3.3.3 (12/15/2022)
Issue Type |
Issue Key |
Release Notes Data |
Bug |
IOS-1121 |
Fixed a bug where DTMF was not being sent in a merged call. |
Improvement |
IOS-1128 |
Made fixes and improvements to CallKit namely, various in-call UI fixes, Hold & Accept, End & Accept, and an issue ending calls via Bluetooth when on 2 calls at once. |
iOS 3.3.2 (11/14/2022)
Issue Type |
Issue Key |
Release Notes Data |
New Feature |
IOS-1100 |
Added support for sending and receiving GIFs. |
Bug |
IOS-1111 |
Returned functionality of IOS-926, disabled by IOS-1099. Now MOBILE_ENABLED_CODEC_LIST_AUDIO enforces listed codec order in code. |
Bug |
IOS-1110 |
Fixed a bug where having spaces in codecs UI config MOBILE_ENABLED_CODEC_LIST_AUDIO value caused a 488. |
Bug |
IOS-1108 |
Fixed a crash condition that occurred when ignoring a second incoming call. |
Bug |
IOS-1076 |
Fixed an issue with consecutive logs not attaching to the email form. |
iOS 3.3.1 (10/03/2022)
Issue Type |
Issue Key |
Release Notes Data |
Bug |
IOS-1099 |
Fixed a bug where SNAPmobile was returning a 488 due to codec issues. IOS-926 no longer functions and MOBILE_ENABLED_CODEC_LIST_AUDIO no longer enforces listed order in code. |
iOS 3.3.0 (9/30/2022)
Issue Type |
Issue Key |
Release Notes Data |
Bug |
IOS-1059 |
Fixed a bug where ending a call before it connects doesn't work and the phone continues to ring. |
Bug |
IOS-1058 |
Fixed a bug where UI CONFIGS without a description were not being read properly. |
Bug |
IOS-1051 |
Added PORTAL_MMS_MAX_SIZE to limit multimedia file size. Defaults to 1000000(1mb). |
Bug |
IOS-1042 |
Fixed a bug where the star code was not being dialed when dialing from call history. |
Bug |
IOS-1018 |
Fixed a bug where app was not honoring expiration time set within the Admin UI. If it is set higher than 30, an expiration time of 30 will be adopted. |
Bug |
IOS-997 |
Fixed a bug where voicemail badge was not updated until the user went into the voicemail tab. |
Bug |
IOS-985 |
Fixed a bug where mute within SNAPmobile and CALLKIT were not in sync. |
Bug |
IOS-962 |
Updated Linphone SDK to fix random crashes. |
Bug |
IOS-959 |
Fixed a bug where an external keyboard on the iPad was moving the chat box out of the screen when trying to send a message. |
Bug |
IOS-938 |
Fixed a bug where configs with a reseller parameter set were not being read properly. |