UC+ Softphone
9. Troubleshooting
UC+ relies entirely on the internet connection of the mobile device. The most common reported issue is bad audio quality (choppy audio) and dropped calls, if it happens please make sure that the quality of the internet connection is good. If the ...
8. Accessing the PBX Dashboard from UC+
The PBX dashboard can be accessed by selecting the “Portal” option in the main menu. No login is required; the app will auto login with the same credentials used with the UC+ app, the granted access permissions will be the same as in the PBX ...
7. Deleting Speed Dials with BLF (Busy Lamp Field)
To delete Speed Dials/BLFs, from the main menu select the “Quick Dial” option Tap the “EDIT” button, immediately the existing speed dials will show a “x” on the top left area Tap on the “x” icon to delete the speed dial, after that the app will ...
6. Creating Speed Dials with BLF (Busy Lamp Field)
The UC+ softphone supports the creation of speed dials which at the same time can be used as BLFs to check the status of the user. This is how BLF statuses are displayed on the app: IDLE RINGING ON CALL To create speed dials/BLFs select the “Quick ...
5. Contacts Management
UC+ has two contacts lists. The “Business Group” which includes the domain’s PBX users and the “Address Book” which are the contacts obtained from the mobile device. New contacts can be added only into the “Address Book”, they will be automatically ...
4. UC+ Settings
To access the UC+ settings select the “Keypad” option from the main menu. Then tap the gear icon on the top right section. The “Settings” screen will show the following options: Account Setup: Shows the user’s extension used by UC+. Test Push ...
3. Making Calls
To make calls select the “Keypad” icon from the system menu, then enter the number you want to dial. After entering the destination number tap the green handset icon to start the call. Keep in mind if you have not enter any number and tap the handset ...
2. UC+ Logout and Uninstall
The UC+ Softphone must not be uninstalled without releasing the user’s account first (equivalent to logout). By removing the user’s account some internal configurations and existing sessions are cleared from our platform, because if they are not and ...
1. UC+ Sofphone Installation for Android and IOS
UC+ Sofphone Installation for Android and IOS RingLogix is pleased to provide early access to UC+ ahead of our official pricing release. Pricing details will be shared shortly via an addendum — please keep an eye on your email over the next few weeks ...