Knowledgebase
9Important & Helpful Info 2Sales & Quoting Tools 7Add Customers & Services 5Customer Billing 9Phone Numbers 68Hosted PBX 15SIP Trunking 5Microsoft Teams Direct Routing 6IP Fax 2Audio Conferencing 11Platform Settings 8Platform Reports 21Router & Network Help 3VoIP Troubleshooting Tools
Knowledgebase:
**Legacy** 3NG Hosted Platform - How to configure Voicemail
Posted by , Last modified by Taylor Lobo on 21 August 2019 01:55 PM

How to configure Voicamail on an account

 

Please follow these steps in order to enable and configure voicemail on a customer account.

Navigate into the account that you will be enabling voicemail on.

Click on the “Service Features” tab and then click on the “Incoming Calls” link.

Click to enable UM. Then click Save.

Go back to the same tab and link and then click on “Manage UM Account”.

This will open another page in order to configure the voicemail features.

Once open hover over the menu and click on UM Preferences.

From here you can upload greetings and setup voicemail to email.

(0 vote(s))
Helpful
Not helpful
Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).