Knowledgebase : Hosted PBX > Shared Line Appearance
This article demonstrates how to set up Shared Line Appearance through Snapbuilder. Shared Line Appearance is when one button on multiple phones can be set up to share the same line. The line should have an LED associated with the button to indicate the...
This article demonstrates how to allow users to utilize their desk phone to dial-in to an agent's call and switch among Barge-In, Listen, and Whisper modes. _**THIS FEATURE IS ONLY AVAILABLE UPON REQUEST**_ * LISTEN (*40) - allows the user to listen i...