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Knowledgebase : Hosted PBX > Auto Attendants
Add / Edit an Auto Attendant
Auto Attendants are a great way to answer inbound calls with a professional greeting. They present callers with pre-configured routing options and alleviate the need to a full time receptionist. SOME THINGS TO KNOW. * Auto Attendants have an extension...
Auto Attendant Features
AUTO ATTENDANT OPTIONS: * USER: This option allows for calls to be directed towards a User. * CALL QUEUE: This option allows for calls to be directed towards a Hunt Group/Call Queue. * DIRECTORY: This option allows the call to dial the First 3-Let...
Change Greeting on an Auto Attendant
THERE ARE 3 WAYS TO UPDATE THE GREETING ON AN AUTO ATTENDANT. * Upload via the portal. * From an Extension using the portal call back. * From any Extension using a star code. HOW TO UPLOAD A GREETING VIA THE PORTAL This requires admin or office...
Text to Speech Greetings (TTS)
RingLogix includes a built-in Text to Speech (TTS) feature with our white label Hosted PBX solution. This provides Resellers, Admins and Users an alternative to pre-recording and uploading messages. Instead you can type in your greetings and have the re...