New phone numbers are available from all 50 states and over 12600 rate
centers. Use our BUY NUMBER wizard to search our carrier's live
inventory and then select and assign numbers to an active service. All
new numbers are instantly active.
SEARCH, S...
Enhanced 911 or e911 is a service that allows the registration of a
physical location to a VoIP or Wireless Phone Number.
911 calls with a caller ID of a registered number are then routed to
the caller’s Local Public Safety Answering Point or PSAP, with...
The RingLogix porting system is an automated self-service LNP
management tool that allows Partners to submit port request directly
to our underlying carriers. By following our simple 3 step wizard you
can transfer your customers numbers quickly and effici...
┊ OUTBOUND CALLS TAGGED AS "SPAM" ┊
In an effort to protect end users against unwanted calls, carriers and
consumer application providers have been increasingly blocking or
labeling calls that they feel fit typical robocalling campaign
characteristics, ...
WHAT IS CNAM STORAGE?
CNAM Storage is the registration of a customers name and number in a
national carrier database. It helps their caller ID name appear on
outbound calls.
HOW DOES OUTBOUND CNAM WORK?
Outbound caller ID names are not delivered on cal...
WHAT IS CALLER ID NAME?
When an inbound call reaches a providers network it only contains the
callers caller ID number. It is the responsibility of the phone number
provider to "lookup" the caller ID name registered to the number by
performing what is re...
This article is to give a brief overview of LNP concepts and some
commonly asked questions about porting and the porting process. Below
is a brief table of contents of the information in this article.
If you have any further questions or concerns regard...
OVERVIEW
After an LNP order has been submitted, the receiving carrier will
begin processing your request. During this time your order will
transition through a series of ‘Statuses’ which indicate the
progress of the order.
Status updates are delivered...
PORT OUT PROCESSES
On Mondays, a DID PORT OUT REPORT will be sent to the authorized
contact of your partition with a list of DID(s) that may have ported
away from your account the week before. This ticket is not only to
inform you of the port out, but t...
RingLogix provided phone numbers have access to the following
features:
* E911 LOCATION SERVICES: Registration of a caller ID to a physical
address for emergency service location.
* ENHANCED CID: Delivery of caller ID with name for inbound calls.
...
All phone numbers can be assigned to any service on the RingLogix
white label platform. For more complex requirements, advanced routing
methods allow you to route a number sequentially or simultaneously to
one or more onnet and offent destinations with ti...
SMS
Ringlogix now introduces Short Message Service (SMS) and Chat. It
adds SMS send/receive to SMS enabled numbers via the PBX portal. This
allows you to be able to use it for all scopes of Users: Basic User,
Office Manager, Call Center Agent, and Call ...
