Knowledgebase : Hosted PBX > Phones & Devices
The Hosted PBX allows manually supported devices to be added to the portal such as the 3CX Softphone. * Add a registration to the user. * Add a Phone Suffix and leave everything else blank. * Click Add     Click on the new registration record ...
The RIngLogix Hosted PBX platform supports auto provisioning of most popular phone models. In addition, our platform supports multiple devices per User with the same extension number. This allows a User to have their main desk phone and additional phones...
This articles demonstrates how to point certain popular phone brands to the RingLogix ENDPoint Provisioning Server (NDP).   Notes: * Always factory reset your phone before trying to auto provision it. * Ensure your device is running a current firmwar...
While SIP devices can be manually pointed to the provisioning server for auto configuration [https://support.ringlogix.com/index.php?/Knowledgebase/Article/View/299/91/auto-provisioning---add-server-url-to-a-device], it is also possible to automatically p...
Below are the devices that are currently supported for Auto Provisioning by the RingLogix PBX servers.    PLEASE NOTE: * Not all devices will support all RingLogix PBX features. * Devices should be factory reset before trying to auto provision t...
HOW TO CONFIGURE AUTO PROVISIONING OVERRIDES FOR AVAYA J SERIES DEVICES. The RingLogix device auto provisioning system will configure the main line appearances and several of the features supported by most devices.  However, some custom features or cus...
The RingLogix White Label VoIP and UCaaS platform has several Call Center capabilities designed for both Supervisor and Agent Users. Some of these capabilities are now available directly from the SNAP.GO Webphone. The solution offers call center users m...
HOW TO CONFIGURE AUTO PROVISIONING OVERRIDES FOR FANVIL DEVICES. The RingLogix device auto provisioning system will configure the main line appearances and several of the features supported by most devices.  However, some custom features or customer r...
GHOST CALL EXPERIENCE Ghost Calls are calls that are appearing to come from unknown extensions (example: 101, 102, 1001, 1002, etc) and when answered, there is no one on the other side. Sometimes these calls can occur at random or with a consistent rate....
The multicast paging feature allows the IP phones to send/receive Real-time Transport Protocol (RTP) stream to/from the pre-configured multicast address(es) without involving SIP signaling. You can specify up to 10 listening multicast addresses on IP ...
HOW TO CONFIGURE AUTO PROVISIONING OVERRIDES FOR GRANDSTREAM GRP SERIES DEVICES. The RingLogix device auto provisioning system will configure the main line appearances and several of the features supported by most devices.  However, some custom featur...
The RingLogix Mobile App for PBX Users can be downloaded by any customer in the Google Play and Apple iTunes stores. Any User can find the app by searching for "Snap Mobile". They can also get easy access and login instructions through the PBX User Port...
OVERRIDES TO CREATE PAGE GROUPS  The following override will create two page groups; page group 1 is “x" and page group 2 is "y". Devices that include these override settings will be able to send page to these two groups. * ptt.pageMode.enable="1" ...
  HOW TO CONFIGURE AUTO PROVISIONING OVERRIDES FOR POLYCOM DEVICES. The RingLogix device auto provisioning system will configure the main line appearances and several of the features supported by most devices like BLF, speed dials, feature toggles, etc....
SNAPbuilder is currently in Beta Status and being tested by our Q&A team. General availability should be in Q1 of 2019.
The multicast paging feature allows the IP phones to send/receive Real-time Transport Protocol (RTP) stream to/from the pre-configured multicast address(es) without involving SIP signaling. You can specify up to 10 listening multicast addresses on IP ...
How to configure Auto Provisioning Overrides for Yealink devices.   The RingLogix device auto provisioning system will configure the main line appearances and several of the features supported by most devices like BLF, speed dials, feature toggles, et...